Please introduce yourself briefly:
I am Katha, 35 years old, and I live in the Segeberg district.
What do you do at Splitbot?
At Splitbot, I am the Team Lead in the so-called SPoC team. SPoC stands for Single Point of Contact and means the first point of contact for all incoming inquiries. Our team primarily handles customer support, marketing & sales. This also includes participating in events and extensive PR work. We ensure that the developers can work focused and that our customers are completely satisfied.
How did you come to join Splitbot?
I was in the right place at the right time. Half a year before Splitbot was founded, I started as a technical editor at Kontor Business IT & Web. When it was decided that Splitbot GmbH would be founded, Carolina and Tadeusz approached me and offered me the position. Thanks to my experience in 1st & 2nd Level Support and my training at a statutory health insurance company, I know what is important in customer care.
What would you like to tell us about your private life?
I am married and a mother of two. Our household also includes a dog, a cat, and some reptiles. We enjoy traveling the world with our folding caravan and spend a lot of time in the garden and in nature. When I have some spare time, I enjoy knotting macrame or creating small projects with epoxy.
In the Sci-Fi universe, you would be…?
Communications Officer like Lt. Uhura. Not only does her job description match mine, but she was also an idol and a pioneer in terms of equality and emancipation in many other respects.
What do you like most about Splitbot?
We have created a product here that perfectly fits the needs of SMEs and provides real solutions for many customers. It’s simply enjoyable to be a part of it. Moreover, the team spirit here is simply incomparable – we have an incredible amount of fun together. Everyone is valued for their unique skills, and together that creates a fantastic mix. Plus, a management that acts supportively and appreciatively – what more could one ask for?